General terms and conditions

  1. Applicability

These general terms and conditions apply to all agreements concluded between milayapantera.com and the customer, unless otherwise agreed in writing.

  1. Prices and payment

The prices on our website are inclusive of VAT and inclusive of shipping costs, unless otherwise stated. Payment must be made in advance via the payment methods offered on our website.

  1. Delivery

We aim to deliver your order as soon as possible. However, delivery times may vary depending on product availability and delivery service. We are not liable for any delays in delivery.

  1. Right of withdrawal

You have the right to cancel your order within 30 days of receipt, without giving any reason. You must notify us of this in writing or by e-mail. You must return the products in their original condition and packaging. The costs for returning are at your own expense.

  1. Warranty and complaints

We offer a guarantee on our products, in accordance with the legal requirements. If you have a complaint about a product, you can inform us in writing or by e-mail. We will process your complaint as soon as possible and inform you about the handling.

  1. Liability

We are not liable for any damage resulting from the use of our products, unless this is due to our intent or gross negligence.

  1. Intellectual property

All intellectual property rights on our website and products remain with Milayapantera.com. It is not allowed to use or copy these without our permission.

  1. Privacy

We handle your personal data with care and use a privacy policy for this. By placing an order you agree to our privacy policy.

  1. Applicable law and disputes

All agreements between Milayapantera.com and the customer are subject to Dutch law. Any disputes will be submitted to the competent court.

If you have any questions about our terms and conditions, please contact us using the contact details on our website.